What is a Transaction Coordinator or TC?
Also called a Transaction Manager, a TC typically follows a task list for a real estate agent, team or brokerage to manage contract deadlines and contingencies, manage documents, schedule events, and much more. A good TC can save an agent 10-24 hours per transaction! What would YOU do with all that extra time?
Why do I need a Transaction Coordinator?
- They’re not yet familiar with the contracts and other documents.
- They’re not yet familiar with the software their broker needs them to use.
- They don’t know when to communicate and with whom, to keep the transaction from falling through or closing from getting delayed.
- They need to use their time setting up their CRM and other marketing systems, building their referral base, branding themselves, and networking.
- They want to look like a rockstar to their clients and colleagues, and generate referrals, despite being inexperienced.
- They don’t want to waste time on non-revenue generating activities.
- They’re busy and overwhelmed trying to juggle it all.
- They’re not tech savvy and struggle with broker required software and e-signing apps.
- They want experienced, knowledgeable help but don’t have time to train their own staff, or don’t want to deal with payroll and benefits.
- They want another set of eyes on deadlines, loans and contingencies, keeping deals on track.
- They don’t want their commission check delayed by missing or incomplete paperwork.
- They want to spend more time with their family or on self care.
The Primary Services We Provide
About Cook Transaction Services
Currently providing transaction coordination services for agents, teams and brokerages in Florida, Illinois, Louisiana, Missouri and Tennessee. New states are added as needed.
We are proficient with the following apps for document management and broker compliance: Dotloop, Transaction Desk, Zipforms, Docusign, Paperless Pipeline, Skyslope, Command and more. No worries, we’re eager to quickly learn any new apps required by you or your brokerage to provide our services.
For transaction management, we use some of the most comprehensive and customizable software available. It includes a portal that our agents, buyers, and sellers use to see all property details, transaction statuses, deadlines, downloadable documents, clickable contacts and more.
Please refer to our Services page for details of the services we provide. We are proud to provide more comprehensive, customizable and personalized services than most transaction coordinators, while still remaining competitively priced.
Meet the owner
Why not do what you really enjoy and excel at? That’s the question that led Trena Cook to put her Real Estate license aside and start a Transaction Management business, after seven years of sales in Tennessee. After a move to Florida, it was time to put her best skills to work helping other agents achieve their goals.
“Trena Cook is a FANTASTIC transaction coordinator. Trena knows contracts forward and backward, she’s responsive, organized, and gets the job done accurately. She always has a great attitude and is ready to help. I highly recommend Cook Transaction Services.”
“Trena is amazing and has never dropped the ball on me even in the toughest transactions. Highly recommended for any agent that wants more time in their day!“
“I cannot express how thrilled I am with the exceptional service provided by Trena Cook at Cook’s Transaction Services. Trena is not just a 5-star professional; she’s a perfect 10 when it comes to attention to detail!
In the world of real estate, precision and accuracy are paramount, and Trena consistently delivers a flawless performance. Her documentation is nothing short of impeccable, always receiving a resounding 100% approval from our broker. Talk about setting the gold standard!
But Trena doesn’t stop there. She has an uncanny ability to adapt to your specific needs and preferences. Whether you want her to coordinate every detail of a transaction or take a more hands-off approach, she’s got you covered. It’s this flexibility that truly sets her apart in the industry.
What truly sets Trena apart is her unwavering commitment to excellence. She goes above and beyond, even taking on extra projects to ensure that the entire real estate experience is nothing less than world-class for our clients. Her dedication to delivering top-notch service is simply unparalleled.
And let’s not forget to mention what an incredible team player Trena is. She seamlessly integrates into our team, bringing a positive attitude and a collaborative spirit to every project. Working with her is an absolute pleasure, and she enhances the overall success of our endeavors.
In conclusion, if you’re in search of a real estate professional who combines unparalleled attention to detail with a dedication to excellence, look no further than Trena Cook at Cook’s Transaction Services. She is a true gem in the industry, and I couldn’t recommend her more highly. Five stars simply don’t do justice to the incredible service she provides. Thank you, Trena, for consistently exceeding our expectations! ⭐⭐⭐⭐⭐”
“Trena is hands down one of the best transaction coordinators I’ve had the pleasure of working with. She is very kind and understanding. Super detail orientated. Trena takes the extra step to send emails and maintain constant communication to ensure everyone is aware of what stage she is at in the process. 10/10 and would definitely recommend!“
“Trena has been phenomenal in keeping me on point with my deadlines. She is the only TC that I have had to pick up the phone and call me when something was majorly missed on my end vs hoping I see the email before the deadline. If you’re looking for a TC that does more than just paperwork this is the gal to hire. She walks my clients through the process while allowing them to have an emotional break down. Doesn’t get any better than Trena!! Hire her today!”
“Trena is very professional and organized. She is on top of everything throughout the Transaction and keeps everyone informed. It really helps to use her Services so you can go out and be productive with more business and have peace of mind things are being taken care of.“
“Trena is easy to work with! She communicates well and is friendly. Trena understands real estate contracts and each step between signing a contract and closing day. And she can be trusted to get things done!”
“Trena has been absolutely a life saver for my business! She is so on top of everything and I can’t say how thankful I am to have her!!!!!!!”
“Trena provided superb customer service. I never had to wonder what the next step was during the selling process.”
“As an Escrow Officer for a title company, I couldn’t be happier to work with someone so on top of things. Trena has always been above and beyond and there whenever I have a questions. Never has she passed the buck. She is the best, hands down.“
“I highly recommend teaming up with Trena. We have worked with many transaction coordinators, and she is truly impressive. She was so on top of it that we, as a title company, didn’t have to follow up or request anything from her. Her response time is outstanding. This was our first time working with her and hope it’s not our last! Thank you for everything you do!“
“Trena is the ideal person to assist you in growing your business and leveraging your time and skills. She is an experienced contract specialist with an eye for detail. She is an exceptional communicator and sets a high bar when it comes to doing a job right and doing it right the first time. Trena is a good listener and will take excellent care of you, your clients and all parties in the transaction! Ring her, you will be glad you did!”
“Trena was excellent with working on getting the necessary answers to questions I asked. She started working on my transaction after my contract was in, but she jumped in and made it happen. She was great with communication and hearing my frustrations without dismissing me.”
“I’m a Realtor and Cook Transaction Services has been phenomenal for me! I’ve been very impressed with Trena’s attention to detail and level of communication with all parties involved in my transaction! Highly recommended!!”
“Cook Transaction Services did a great job handling our new purchase closing. Would definitely recommend. Trena was there to help every step of the way.”
“There’s NO way Trena & Cook Transaction Services deserve anything less than a 5-Star PLUS review! If you’re looking for a top-notch, detail-oriented client service experience, as well as professional knowledge & communication in the real estate business. These attributes are VERY IMPORTANT…so LOOK NO FURTHER! I’m also happy to provide a more personal recommendation!”
“Our office closed on a home for the sellers – Trena represented the buyer’s agent as the transaction coordinator. Everything went extremely smooth! She was easy to work with, proficient in all real estate execution, and expedited paperwork quickly. She’ll be an asset to any transaction you’re currently working on.”
“Very knowledgeable & organized.”
Here are some of the brokerages we have worked with:
Our Office Hours are Monday – Friday from 9 – 5 EST.