Sometimes agents say they’re worried about how their clients will see them, if they use a transaction coordinator. My response: “When you go to your doctor’s office, does the doctor greet you, check you in, get your insurance information, take your vital signs, draw bloodwork, or take your x-rays? Mine neither!” Your clients are more contcerned with how organized, efficient and helpful your services are, than who actually provides them. Just like they don’t care what brokerage you’re with–they come to you for YOU and YOUR reputation. As long as they are getting the top notch service from their trusted professional, it doesn’t matter if that professional also has helpers. In fact, they will know you are a professional and busy agent, because you needed and were willing to recruit help!
Cook Transaction Services communicates with buyers and sellers all the time, and helps them see our agents as rock stars!